OMACK

Privacy Policy

Effective Date: August 17, 2026

OMACK is operated by Hangzhou Jinrui Craftsman Machinery Technology Co., Ltd. (“OMACK”, “we”, “us”, or “our”).

This Privacy Policy explains how we collect, use, and protect personal information when you visit or make a purchase from omacksawchain.com (the “Site”).

Information We Collect

When you visit the Site, we may collect certain information about your device and browsing activity, including your IP address, browser type, device information, cookies, and pages you view.

When you place an order, we collect the information needed to process and fulfill it, including your name, billing and shipping address, email address, phone number, order details, and payment-related information.

Payment card information is processed by our payment providers. OMACK does not store your full payment card details.

How We Use Your Information

We use your personal information to process, fulfill, and deliver your orders; provide order confirmations, shipping updates, and customer support; prevent fraud, protect the Site, and improve our services; and comply with applicable legal obligations.

We do not use your personal information to send email newsletters or promotional marketing emails.

How We Share Your Information

We share personal information only when necessary to operate our business and provide our services. This may include trusted service providers such as Shopify, payment processors, shipping carriers, and technology providers that help operate the Site.

We may also disclose information where required by law or when necessary to protect our rights, customers, or the security of the Site.

We do not sell or rent your personal information.

Cookies

The Site uses cookies and similar technologies to operate securely, remember basic preferences, and understand how visitors use the Site. You can manage or disable cookies through your browser settings, although some Site functions may not work properly as a result.

Data Retention

We retain order and customer information only for as long as reasonably necessary to fulfill orders, provide support, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. To make a request, please contact us at support@omacksawchain.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

For privacy-related questions or requests, contact support@omacksawchain.com.